Shipping Rates
Free standard shipping on all orders.

Processing Time
Orders are typically processed and shipped within 2 business days. Delivery times may vary depending on your location.

If an item becomes unavailable after your order is placed, you will be notified and issued a full refund within 2 business days.

Shipping Restrictions
We currently do not ship to remote regions in the following areas:

• British Columbia
• Alberta
• Saskatchewan
• Manitoba
• Ontario
• New Brunswick
• Nova Scotia
• Prince Edward Island
• Newfoundland and Labrador
• Yukon
• Northwest Territories
• Nunavut

Please note: Shipping restrictions may vary for oversized or large items. If an item cannot be delivered to your address, you will be notified at checkout.

Final Sale Policy
All orders are considered final sale and are not eligible for returns or exchanges once placed.

Order Cancellations
Orders may be cancelled within 48 hours of purchase through your Order History.

After this 48-hour window, orders cannot be cancelled, modified, returned, or exchanged.

Defective or Damaged Items
If your item arrives damaged, defective, or incorrect:

• Please contact the manufacturer directly to initiate a warranty claim
  
• Manufacturer warranties apply to most products and will guide resolution (repair or replacement)
  

If you are unable to resolve the issue with the manufacturer, you may contact:
customercare@newlinemvp.com

Warranty information and manufacturer contact details are typically included in the product packaging.

If unavailable, please contact the manufacturer directly or visit their website for more information.

Important Notes

• Returns are not accepted for change of mind or incorrect purchases
  
• Orders cannot be modified after being placed
  
• Shipping fees (if applicable) are non-refundable
  

Effective Date: April 1st, 2026

At New Line MVP Sales, we respect your privacy and are committed to protecting your personal information.

What We Collect

When you visit our site or place an order, we may collect:

• Name, email address, phone number
  
• Billing and shipping address
  
• Order and purchase details
  
• Device and browsing information (e.g., IP address, cookies)
  

How We Use Your Information

Your information is used to:

• Process and deliver your orders
  
• Communicate updates or respond to inquiries
  
• Provide customer support
  
• Improve our website and overall experience
  
• Prevent fraud and maintain security
  

Sharing Your Information

We only share your information with trusted partners required to operate our business, including:

• Payment providers
  
• Shipping carriers
  
• Website and technology providers
  

We do not sell your personal information.

Cookies

We use cookies to enhance your experience, understand how our site is used, and improve performance. You can adjust cookie settings through your browser at any time.

Data Protection

We take appropriate steps to protect your information. Payments are processed securely through third-party providers, and sensitive payment data is not stored on our servers.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time.

Updates

This policy may be updated periodically. The latest version will always be available on this page.

Contact

For any privacy-related questions or requests:
customercare@newlinemvp.com